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Frequently Asked Questions about Products

Frizz Ease® Hair Care

What causes frizz?
Even the healthiest, undamaged hair can get frizzy. Contributors to frizz include humidity, excessive heat-styling (use of hair straighteners, curling tongs, hair dryers), excessive combing and brushing of dry hair, and chemical processing which changes the structure of hair, leading to damage and frizz.
Is the Frizz Ease® range safe for use on colour-treated hair?
Yes. The Frizz Ease® range is safe for use on all types of hair. However, if the primary benefit that you are seeking is to improve and maintain the look and shine of your colour, it is recommended that you use a shampoo and conditioner which contain Light Enhancers™ that are comprised of illuminating minerals (tourmaline and citrine) and nourishing proteins (soy and vegetable) to help optimise the effects of light, making blonde, brunette, and red hair look its best.
If I have colour-treated, frizzy hair, should I use products from the Sheer Blonde®, Brilliant Brunette® or Radiant Red ranges, or from the Frizz Ease® range?

Choosing the appropriate product range to fit your hair-care needs will depend on what your needs are. If you have frizzy, colour-treated hair and your primary goal is to preserve your colour and increase shine, you should choose a shampoo and conditioner from either the Sheer Blonde®, Brilliant Brunette® or Radiant Red range. However, if your primary need deals with eliminating your frizz, you should choose a shampoo and conditioner from the Frizz Ease® Smooth Start® range.

Also note that products from John Frieda® Hair Care can be combined to create a regime that is customised to your specific hair-care needs. If your hair is colour-treated and frizzy, you may wish to shampoo and condition with the Sheer Blonde® or Brilliant Brunette® shampoos and conditioners in order to rehydrate and revitalize damaged, dry hair. To specifically target frizz, use the Frizz Ease® Hair Serum Thermal Protection Formula on wet or dry hair as it not only helps prevent frizz, but also protects against heat-styling & UV exposure.

If I don’t have frizz, can I still benefit from the Frizz Ease® line?
Yes! Many people think that frizz only applies to having dry, coarse, wiry, frizzy hair. It is important to recognize that frizz is really a broad category incorporating everything from flyaways and split ends, to severe damage from over-processing and heat-styling that leaves your hair coarse and unmanageable. You do not need to have severely dry and damaged hair in order to benefit from the Frizz Ease® line. The line offers prescriptive solutions to not only combat the varying degrees of frizz, but also to help prevent it.
How do I know which Frizz Ease® serum would be best for my hair type?
If you have moderately dry, frizzy hair, you should use the Original Formula serum on your wet hair. The Original Formula is a silicone-based styling aid used to smooth dry, frizzy hair, while delivering a layer of crystal-clear gloss for perfect style. If you have extremely dry, coarse, unruly frizz, you should use the Extra-Strength Formula on wet hair. The Extra-Strength formula offers a high-potency blend of silicones to dramatically transform coarse, unruly hair, to help achieve a polished and sleek look while helping prevent future frizz with regular use. The Thermal Protection formula has all of the frizz-fighting benefits of the Original and Extra-Strength serums, but it also protects against the damage caused by heat-styling and the sun. It is also unique as it can be used on towel-dried or dry hair. Its daily use smoothes hair and prolongs colour.
How much serum should I use to avoid making my hair greasy?
The Frizz Ease® serums are powerful frizz-fighting tools and, like all of the styling products from John Frieda® Hair Care, should be used sparingly. It is best to start with a very small amount (one pump) and rub it into the palm of your hands before distributing it evenly throughout the hair. The amount of serum required will vary, depending on hair length and thickness and if the hair is already dry, you should use less of the product.
Can I use a combination of two serums?
Each Frizz Ease® Serum has different benefits and is targeted with a different frizz-fighting purpose. If you have moderately dry, frizzy hair, you should use the Original Formula serum on your wet hair. The Original Formula is a silicone-based styling aid used to smooth dry, frizzy hair, while delivering a layer of crystal-clear gloss for perfect style. If you have extremely dry, coarse, unruly frizz, you should use the Extra-Strength Formula on wet hair. The Extra-Strength formula offers a high-potency blend of silicones to dramatically transform coarse, unruly hair, to help achieve a polished and sleek look while helping prevent future frizz. The Thermal Protection formula has all of the frizz-fighting benefits of the Original and Extra-Strength serums, but it also protects against the damage caused by heat-styling and the sun. It is also unique as it can be used on towel-dried or dry hair. Its daily use smoothes hair and prolongs colour. It is not recommended that you use two serums at once to avoid product buildup in your hair. However, you may wish to use the Original Formula, Thermal Protection or Extra-Strength Formula in the morning, and the Overnight Repair Crème Serum before bed.  The use of the Overnight Repair formula before bed will help mend damage and split ends while you sleep.  Your hair will feel soft and silky in the morning so that you require less serum during your daily styling routine.
How can I achieve a smooth, sleek and straight style?
To achieve a polished and sleek, straight style, first shampoo and condition with Frizz Ease® Smooth Start® Hydrating Shampoo and Conditioner. Formulated with frizz-fighting silicone and a straight-defining complex, the shampoo and conditioner will help to create sleek, supple, shimmering frizz-resistant strands. Then rub a 10p-size amount of Straight Fixation® Smoothing Crème in hands and work through damp hair before blow-drying with a brush. The crème infused with a ThermaGuard® Complex protects from damage and keeps hair smooth and straight without weighing it down. Finish the look by applying a small amount of Secret Agent® Perfecting Crème onto dry hair to smooth flyaways and add manageability and shine after blow-drying or using hair straighteners.
Do I need to wash the Frizz Ease® Crème Serum Overnight Repair Formula out of my hair in the morning?
No, you do not have to wash out Frizz Ease® Crème Serum Overnight Repair Formula. Since the product is a lightweight crème, it absorbs quickly into dry hair the night before, leaving no greasy residue on your pillow or in your hair the next morning. However, if shampooing and conditioning are part of your regular morning routine, you will still see the benefits of the product even after it is washed out.
Will the Frizz Ease® Crème Serum Overnight Repair Formula stain my pillow?
Its lightweight crème formula is non-greasy and absorbs quickly into dry hair so that no residue is left on your pillow.
Will the Frizz Ease® Crème Serum Overnight Repair Formula make my hair greasy?
Since the serum is a lightweight crème formula, it's not oily or greasy and it absorbs quickly into dry hair without making hair feel greasy in the morning. Note, amount of product to be applied will vary, based on each individual’s hair length and texture. For naturally oily hair, avoid putting the product near the roots and wash it out the next morning for silky feeling, healthier-looking hair.
My hair straighteners damage my hair. How can I protect it?
The best way to protect against heat damage is to use Frizz Ease® Heat Defeat® Protective Styling Spray. This lightweight protective styling spray with ThermaGuard® Complex works with heating tools and protects against damage, block humidity and rehydrate hair. To get ideal smooth and straight style start with Frizz Ease® Smooth Start® Hydrating Shampoo and Conditioner then spray Frizz Ease® Heat Defeat® Protective Styling Spray on damp hair and blow-dry straight, or spray on small sections of dry hair immediately before using a flat iron. For greater protection against heat tools and UV rays use Thermal Protection Hair Serum before applying Heat Defeat® Protective Styling Spray.
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